Shipping policy

Last updated: July 27, 2026

Thank you for shopping with NorthCap. We are committed to providing you with the best possible shopping experience. Please review our Shipping Policy below for details on how your order is processed and delivered.

1. Shipping Destinations

We currently ship to customers across the United States and Canada.

2. Shipping Cost

Free Shipping:
We offer FREE Standard Shipping on all orders within the United States and Canada. No minimum purchase is required.

3. Order Processing & Delivery Times

We work hard to process and ship your order as quickly as possible.

Order Processing Time:
1–2 business days (Monday–Friday).

Estimated Delivery Time:
4–9 business days.

Total Estimated Delivery Time:
5–11 business days from the date of purchase.

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, customs processing (if applicable), or high order volumes.

4. Shipping Carriers

We work with trusted shipping carriers such as USPS, UPS, FedEx, Canada Post, and other reliable logistics partners to ensure your order arrives safely and on time.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number so you can monitor your shipment at any time.

6. Incorrect or Incomplete Address

Please ensure that your shipping address is accurate before placing your order. NorthCap is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

7. Contact Information

If you have any questions regarding your shipment or this Shipping Policy, please contact us:

Store Name: NorthCap

Website: https://northcap.shop

Email: contact@northcap.shop

Phone: +1 (584) 222-5395

Address:
7086 Notre Dame St
Orleans, ON K1C 1H9
Canada